Effective Date: July 8, 2025
Privacy Policy
At Gridiffi Ltd, we value your privacy and are fully committed to safeguarding the personal data that you entrust to us. This Privacy Policy outlines in detail the ways in which we collect, manage, use, and protect your information whenever you access or interact with our platform, gridiffi.com. We understand that your data is valuable, and we take extensive measures to ensure that your privacy rights are respected in accordance with the applicable data protection laws in the United Kingdom.
1. Who We Are
gridiffi Ltd is a company registered in the United Kingdom, operating as a digital services and technology company. We provide innovative tools, business solutions, and digital experiences tailored to a modern audience. Our registered business address is [Insert Address]. As a data controller, we are responsible for the lawful processing of the personal information you share with us and ensuring that your rights under UK GDPR are upheld at all times.
2. What Information We Collect
We may collect various types of personal and non-personal data through our website. This includes but is not limited to: your full name, email address, contact number, billing or mailing address, IP address, browser information, geographic location, and interactions with our website and services. We may also collect information you voluntarily provide via forms, subscriptions, account creation, or when you reach out to our support channels. In some cases, we also collect technical data to improve site performance.
3. How We Use Your Data
The information we collect from you is used for a variety of legitimate business purposes. These include improving the user experience, tailoring our content and communications, providing customer service, processing transactions, managing user accounts, and analyzing website usage trends. We may also use this data to send service notifications, marketing updates (if you have opted in), or to comply with our legal obligations. Your data helps us ensure our platform works efficiently, securely, and in line with your expectations.
4. Our Legal Grounds for Processing
Under the UK General Data Protection Regulation (UK GDPR), we are required to have a lawful basis for processing your data. These include your explicit consent, our contractual obligations with you, compliance with legal requirements, and our legitimate interests in running and improving our services. Where we rely on consent, you have the right to withdraw it at any time, and we will ensure your preferences are respected.
5. How We Share Your Information
We do not sell, rent, or trade your personal data. However, in some instances, we may share information with third-party service providers who help us deliver our services more effectively. These may include email marketing platforms, website hosting providers, analytics services, customer support platforms, and payment processors. All third parties are required to process your data securely and in accordance with this Privacy Policy and the law.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, monitor traffic, and collect analytical data. Cookies allow us to recognize your device, remember your preferences, and serve relevant content. You have the ability to control or disable cookies through your browser settings. Please be aware that disabling cookies may affect the functionality of certain parts of our website. For further details, refer to our separate Cookie Policy.
7. Data Security Measures
We implement rigorous technical and organizational security measures to ensure your data is not lost, misused, accessed unlawfully, altered, or destroyed. This includes encryption, firewalls, secure access protocols, and staff training. While we strive to maintain the highest security standards, no method of data transmission over the internet is entirely foolproof. We therefore cannot guarantee absolute security but commit to responding promptly to any suspected data breaches.
8. Data Retention Policy
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Once your information is no longer needed, it will either be deleted securely or anonymized so that it can no longer be associated with you. If you have an account with us and choose to delete it, we will ensure that all personal data is erased in accordance with applicable laws.
9. Your Rights Under the Law
As a UK resident, you have several rights in relation to your personal data. These include the right to access, rectify, erase, restrict or object to processing, and the right to data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled. We respect all user rights and aim to respond to data access or correction requests within the legally required timeframes.
10. Transfers Outside the UK
Some of our partners or service providers may be located outside of the UK. In such cases, we ensure that your data is transferred with appropriate safeguards in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office or reliance on adequacy regulations. These measures are put in place to ensure that your personal data receives the same level of protection it would have within the United Kingdom.
11. External Links Disclaimer
Our website may contain links to third-party websites or services. Once you leave our site or interact with these third-party platforms, this Privacy Policy no longer applies. We are not responsible for the content, security, or privacy practices of external websites. We strongly advise you to review the privacy policies of any third-party services you access through our site.
12. Children’s Privacy
Our services are not designed for, nor do we knowingly collect data from, individuals under the age of 16. If you are a parent or guardian and believe we have collected personal data from a minor, please contact us immediately so that we can take appropriate steps to delete the information from our records. We take the safety and privacy of children online very seriously.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we do, we will revise the "Effective Date" at the top of this policy. You are encouraged to review this page periodically to stay informed about how we are protecting your data. Continued use of our services constitutes your acceptance of the updated policy.
14. Contact Us
If you have questions, feedback, or concerns regarding this Privacy Policy or how your data is handled, you may contact our data protection team using the information below. We are committed to providing clear answers and resolving your concerns efficiently and respectfully.
- Email: support@gridiffi.com
- Address: 71-75 SHELTON STREET GARDEN LONDON ENGLAND WC2H 9JQ
Thank you for trusting Gridiffi Ltd. We remain committed to building and maintaining your trust by being transparent, ethical, and respectful of your privacy every step of the way.
